- Manages a team and/or project
- Has responsibility for planning, delivering, and achieving departmental goals/objectives.
- Responsible for operational and/or policy delivery of the organisations strategy.
- Accountable to a more senior person within the organisation.
An operations/departmental manager can be a professional manager from any sector and organisation size.
The Standard has been designed to provide access to development opportunities for a wide range of individuals. This includes those who are at the start of their career and wish to make the first steps into professional management, aswell as those who have already developed practical experience but want to develop their theoretical understanding of management skills.
AP02
(Applies to apprentices who were registered as new starts before 21/10/2020)
Assessment Type |
Weighting |
Duration |
A multiple-choice knowledge test |
30% |
Maximum of 60 minutes |
Competency-based Interview |
30% |
Maximum of 60 minutes |
Presentation on work-based project with Q&A session |
30% |
Presentation – 15 minutes Q&A session – 15 minutes |
Professional Discussion relating to CPD activity |
10% |
Maximum of 30 minutes |
AP04
(This applies to apprentices registered as new starts on or after 21/10/2020)
Assessment Type |
Weighting |
Duration |
Professional Discussion underpinned by a portfolio of evidence |
50% |
60 minutes |
Project proposal, presentation and questioning |
50% |
Presentation - 20 minutes Questioning - 40 minutes |
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